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If you’ve changed your address or your job in the past and haven’t notified your super fund, you may have ‘lost’ super.

A super account is considered ‘lost’ if it hasn’t received a contribution for at least two years, or if the fund has received two items of returned mail for a member.

Super funds are required to notify the ATO of any lost super accounts. The ATO then records details of the account on its Lost Members Register until located by the member.

Conduct a free search

The ATO's SuperSeeker tool may help you locate any 'lost super'.

To start your search:

  • Click on the below ‘Find your lost super’ link which will take you to the ATO’s secure website  
  • Enter your Tax File Number, name and date of birth  
  • If a possible match is found, the ATO will provide you with the fund’s contact details 
  • Contact the fund to see if they have any super belonging to you 
  • Consider whether to consolidate your super by rolling any found super into your main super fund account (check for any withdrawal fees first though).

 


Further details on SuperSeeker (including information on the ATO’s privacy policy) are available on the website ato.gov.au/super. The ATO also offers a SuperSeeker self-help phone service, available 24 hours a day/7 days a week by calling 13 28 65.

Are you a member of the Mercer Super Trust?

Each year the trustee of the Mercer Super Trust conducts a search of the Australian Tax Office (ATO) Lost Members Register on behalf of members. This handy service is free of charge and helps you locate all your super!

If you're a member of the Mercer Super Trust, the trustee will provide your Tax File Number to the ATO, which they use to search for funds belonging to you. We will send you a letter if we find ‘lost’ super in your name. You then have the option of rolling your ‘lost’ super into the Mercer Super Trust. Then, simply complete the rollover form and return it to the address shown.

If you would prefer that the trustee of the Mercer Super Trust did not contact the ATO on your behalf to search the Lost Members Register, please let us know by calling the Helpline on 1800 682 525.

Ensure your contact details are up-to-date

Remember, if you have moved house and one or more pieces of correspondence have been returned to your super fund, then you may be considered a lost member.

To avoid this occurring, make sure that you let your super fund know if you change your address or other contact details.
This website is provided by Mercer (Australia) Pty Ltd (Mercer) ABN 32 005 315 917 as corporate authorised representative #260851 of, and on behalf of, Mercer Investment Nominees Limited (MINL) ABN 79 004 717 533, Australian Financial Services Licence #235906. MINL is the trustee of the Mercer Super Trust, ABN 19 905 422 981 (which includes the Corporate Superannuation, Personal Superannuation and Allocated Pension Divisions), the trustee of the Mercer Portfolio Service Superannuation Plan ABN 92 181 844 838, the responsible entity of the Mercer Portfolio Service Investment Plan and a wholly owned subsidiary of Mercer. Allocated Pensions and Transition to Retirement Allocated Pensions are provided through the Allocated Pension Division of the Mercer Super Trust. Mercer provides the Mercer Self-Managed Super Service (the Service) as a corporate authorised representative of MINL. Please refer to our Financial Services Guide. 'Mercer Wealth Solutions' and the petal logo are registered trademarks of MINL. Mercer financial advisers are authorised representative of MINL. This website contains general financial product advice which has been prepared without taking into account your personal objectives, financial situation or needs. You should consider the relevant Product Disclosure Statement for any of the products referred to in this website or the Product Information Statement for the Service and obtain advice from a licensed, or appropriately authorised, financial adviser before making any decisions concerning any of those products or the Service. For details on obtaining a Product Disclosure Statement for any of the products referred to in this website or the Product Information Statement for the Service refer to the website or contact 1800 633 403. © 2010 Mercer (Australia) Pty Ltd.